Forgot Password!

Help Center -

To retrieve your password, first log out of your InboxPounds® account by clicking on the "Logout" link located in the top right corner of the website, and then click "Yes, Log Out". 

Once you have logged out, you will be automatically directed back to our sign in page.  Below the field where you are asked to enter your password, there is a link called "Forgot your Password?". 

Click this link and follow the instructions to have a password reset email sent to the email address associated with your InboxPounds® account.  

Please note:  You will need access to the email address you have currently listed with us to reset your password.  Since your password is encrypted for your security, there is not a way for us to retrieve or reset your password.   Therefore, it is very important that you retain your password in case you are for any reason unable to access your current email address.

Have more questions? Submit a request